Questions Most Often Asked
Q. WHAT ARE THE ADVANTAGES OF AN ESTATE SALE OVER AN AUCTION OR DIRECT SALE TO A DEALER?
As in any business transaction, get all the details before committing yourself. If you choose an auction house ask about additional charges for insurance, advertising, storage and moving the merchandise to the auction house. If you wish to sell to an established dealer, make sure the dealer will buy EVERYTHING. If the dealer buys a few "choice" items leaving you with a number of ordinary items. These items by themselves will not generate the interest and crowds necessary to insure that you move most of your sale items.
Q. WHAT HAPPENS TO MERCHANDISE THAT DOES NOT SELL?
There is generallly so little left at the end of a sale that unsold merchandise is seldom a problem. We work very hard to price even the smallest items in your house. Everything is priced. Partial bottles of cleaning supplies, etc. EVERYTHING. This insures less disposal after the sale and more importantly larger gross receipts.
Q. THERE ARE SOME ITEMS I DO NOT WISH TO DISPOSE OF BUT MUST REMAIN IN THE HOUSE DURING THE SALE. HOW ARE THESE ITEMS HANDELED?
Any items that you do not wish to sell will be placed in a secured area or clearly marked "not for sale."
Q. HOW LONG WILL THE ACTUAL SALE LAST?
The majority of our sales take place over a 2 day perior. Always Saturday 9:00 - 4:00 and Sunday from 10am-3pm. For very large sales we add a third day, Monday. We never start a sale on Friday. In most cases nearly 80% of the saleable items are sold before 2pm on Saturday.
Q. HOW CAN MRS. ROBINSON'S INSURE A LARGE CROWD FOR THE SALE?
Mrs. Robinson's uses a number of proven advertising methods. First, and most importantly, we have a large following of satisfied customers from the past 25 years. These customers are notified before each sale to insure that customers not living in our immediate area have time to plan and attend your sale. In addition, newspaper ads, flyers, and our two web site insure a large turn out. Our newspaper ads are large and well written, our web site advertises your sale with merchandise lists and pictures. Flyers are posted in stratigic areas and on the sale day, signs are posted directing traffic to your home.
Q. DO YOU ALLOW FRIENDS OR DEALERS IN EARLY?
NO-NO-NO Don't ask. We have followed this rule for OVER 25 years and it allows all our customers an equal chance for the most desirable items. We open our doors at 9am to everyone. This is the main reason our following is so large. If we advertise an item for sale it will be in the sale when the doors open!!!
Q. WE ARE MOVING AND WISH TO DISPOSE OF SOME OF OUR BELONGINGS. IS THIS CONSIDERED AN ESTATE SALE?
Yes. The items you wish to dispose of belong to you or your family and are considered part of an estate. Estate sales are conducted for various reasons. Relocation, downsizing, change in lifesyle, death, etc.
Q. IS THERE A MINIMUM AMOUNT OF MERCHANDISE REQUIRED FOR AN ESTATE SALE?
Yes. A successful estate sale requires a certain amount of merchandise to insure a successful sale. When most people think of estate sales they think of antiques. If is not necessary to have any antiques in the sale. Some of our larger sales have not contained any antiques. If you are unsure if you have enough merchandise for a sale drop us a line or give us a call. We do not "pressure" anyone into having a sale.
We will come out give you an honest evaluation, discus our percentage fee, and leave you with a written contract that your can study at your leisure.
Q. WHAT IS DONE WITH UNSOLD MERCHANDISE?
There is generally so little left at the end of a sale that unsold merchandise is seldom a problem. However, any remaining merchandise is disposed of according to your wishes. We can donate it to a charity of your choice, leave the merchandise boxed for your review or remove to a disposal site. We work very hard to price even the smallest items in your house. Everything is priced. Partial bottles of cleaning supplies, etc. EVERYTHING. This insures less disposal after the sale and more importantly larger gross receipts.
Q. HOW LONG DOES IT TAKE TO SET UP AN ESTATE SALE?
For effective advertising, we prefer three weeks lead time. However the actual set up usually lasts 2 weeks.
Q. WHAT DO YOU CHARGE FOR YOUR SERVICES?
The cost depends on several factors. The quantity and quality of the merchandise, set up time required, employes needed for set up and sales help. We charge a percentage of gross sales, period. The percentage runs between 25 and 40% of total sales with no additional costs. This rate is established and agreed to before any work begins. Since we price every item and generally sell a very large part of the merchandise the gross usually exceeds your estimate. We want everything sold!!! We do not have a retail outlet for your unsold merchandise or an agreement with a retailer or auctioneer to "buy" unsold merchandise. We want it sold at the right price from your location.